FSM plays a major role in bolstering and optimizing the productivity of the organization and the resources. The dissemination of proper data to these individuals aids in tracking the inventory and help in automating the fleet dispatch assignments. Companies also offer real-time services and solutions to meet the overall requirements of the customer using field service management. In the vast world of specific and dynamic customer needs, the service industry should be capable of providing services in a much vibrant and broad business environments.
The global field service management market is segmented on the basis of service, solution, deployment type, user type, industry vertical and geographically. On the basis of service, the global field service management market can be segmented into implementation, training and consulting. Based on solution, the global field service management market can be segmented into schedule & dispatch, work order management and mobile field execution. Based on deployment type, the global field service management market can be segmented into cloud, on-premises and field service management. Based on user type, the global field service management market can be segmented into small, medium and large enterprise. Based on industry vertical, the global field service management market can be segmented into construction and real estate, manufacturing, transportation & logistics, energy and utilities, healthcare, telecom & IT, financial services and others. On the basis of geography, the global field service management market can be segmented into Asia-Pacific, North America, Europe and rest of world.
The rising focus especially on scalable centralized system coupled with increase in the usage of mobile equipment for real time collaboration as well as rising demand for efficient efficiencies of enterprises is further anticipated to drive the global FSM market across the globe. The field service management has been employed across several industry verticals including manufacturing, construction and real estate, logistics and transportation, energy & utilities, telecom & IT, healthcare, and financial services among others such as automotive, retail and hospitality.
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The sturdy demand majorly in the Asia Pacific region is projected to be one of the major driving aspects for the growth of the overall global market. Moreover, China is further projected to account for the major share in the global market and is projected to maintain its dominance in the overall demand during the forecast period. This growth can be attributed to increasing urbanization and rapid industrialization over the last few years. The markets in several other developing countries such as Brazil, Russia, Poland, Indonesia, New Zealand, Argentina, India and Korea among others are also anticipated to foresee a rapid and significant growth over the forecast period. In addition to this, growing per capita disposable incomes and rise in the global economy is another key element which is anticipated to bring impetus in the overall growth of the global market over the forecast period. Key players operating in the global market are focusing on some of the key market strategies such as partnerships, mergers, acquisitions and collaborations in order to keep hold in the ever competitive market. Furthermore, they are also concentrating on gaining hold on the local industries and players to enhance their market reach as well as to strengthen their goodwill in the global market. Some of the major players operating in the global market include IBM, Oracle, Click Software Technologies, SAP, Tea international, Trimble Navigation, Astea International Inc, PT, ServiceMax Inc. and Industrial And Financial Systems AB.
On The Basis Of Service
On The Basis Of Solution
- Schedule & Dispatch
- Work Order Management
- Mobile Field Execution
On The Basis Of Deployment Type
On The Basis Of User Type
- Small Enterprise
- Medium Enterprise
- Large Enterprise
On The Basis Of Industry Vertical
- Construction And Real Estate
- Transportation & Logistics
- Energy And Utilities
- Telecom & IT
- Financial Services
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